"Arrived only 50min late !!!!!! and many lies"

A review of Airline Connections by Bob hebden bridge written on Sunday 6th of October 2013

We booked and paid for a mini bus weeks in advance for a flight from Manchester airport.

It was booked to pick us up at 6:00 pm on a Sunday evening.

At 6:15 we rung them and asked about out minibus. We were told that the driver was late setting off and would be with us in 10 min.

At 6:30 we rung again and were told that the driver had set on time and it was busy traffic and he had taken the long route.

We ended up having a long discussion on the contradiction of the two different explanations of the poor service and then found out that the driver did not set off in time. He gave himself 10 min to do a 20 mile journey. (he would have had to drive at 120mph to do that)

At 6:50 our mini bus arrived only 50min late !!!!!!

The driver did apologize for been late and then told us that they did not have a mini bus available at the base when he was meant to.

I asked why we had not received a courtesy call when they realized they were going to be nearly a hour late. He shrugged !!!

So our booking arrived 50 mins late !!!!

So we were told 3 differing excuses for them been late.

This service was not good enough and this firm cannot be trusted to get you to the airport.

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